Retainer IT Support Packages

Reliable IT support is the backbone of all successful businesses – but you shouldn’t have to pay a fortune to protect your business.

Our affordable retainer IT support packages will give you support on stand-by, to help and fix any issues that may arise. The packages are perfect for small businesses and sole traders who want hassle-free IT support in case of any problems, or simply if you have questions and want a specialist answer.

Basic

£19.80per month for first 1 PC

30 min of remote help for first 1 PC
Includes antivirus and remote access software
£16 for second PC
12 month contract only
£50 for account setup

Standard

£38.40per month for first 2 PCs

60 min of remote help for first 2 PCs
Includes antivirus, remote access software, and OS updates
£17 for third PC
6 month contract, then rolling
£15 for account setup
5GB file backup per PC

Premium

£55.20per month for first 3 PCs

2 hours of remote help for all PCs
Includes antivirus, remote access software, and OS updates
£15 for each next PC
3 month contract, then rolling
NO account setup fee
10GB file backup per PC

Questions?

What is the difference between your retainer IT support and your regular IT support?

Our retainer IT support packages are a cost-efficient way to give you peace of mind in case a disaster strikes, or if you have a small issue or an IT question.

Our regular IT support start at £80 plus VAT per month, with an additional £110 if you need a server (and they include a lot more benefits such as 50GB of data backup per PC, and 500GB for a server). As part of our regular support contracts, you get unlimited time from us to deal with whatever issues you may have – and we get to know your business and IT infrastructure well so we can identify what issues may arise earlier and better. Whereas, in the retainer packages, you get a specified amount of support time free, and anything beyond will cost £55 per hour of support.

This means, the retainer packages offer an affordable solution if you are looking for IT support on stand-by, or if you do not usually get many difficult IT-related issues.

Which package is best for my business?

The best way to find out is to contact us for a chat about your devices and requirements. The ideal package for your business may depend on the number of devices you need support for, the frquency and type of IT issues you tend to face, and any other concerns or requirements you may have.

How do I sign up?

Simply contact us via email or telephone to let us know which package you would like to purchase, or to receive free advice on which package is best for you and your business.